Question 1

How often do you send signals?

Accepted Answer

Multiple times daily during trading hours (24/5). Frequency depends on market conditions — we only alert when a setup meets our criteria. Quality over quantity.

Question 2

What markets do you trade?

Accepted Answer

Forex (major pairs), crypto and commodities. Our primary focus is scalping and intraday trading, with swing setups on higher timeframes.

Question 3

What trading styles do the routines cover?

Accepted Answer

Three styles: Scalp, Intraday and Swing. Every signal states its style, entry, stop-loss and take-profit so you can match it to your schedule.

Question 4

Do I need trading experience?

Accepted Answer

No. Our education channel teaches everything step by step. Start on the free channel and learn as you go.

Question 5

Which broker should I use?

Accepted Answer

We recommend Vantage Markets (our affiliate partner), but any broker you trust will work with our routines.

Question 6

Is there a free option?

Accepted Answer

Join our free Telegram channel for sample signals and education. You can also unlock any paid tier free by activating a Vantage Markets account — no card required. The Beginner tier at $29/month is the paid entry point.

Question 7

What's included in Pro, Premium and Elite?

Accepted Answer

Pro ($49) adds the full signal feed and indicators. Premium ($99) adds the macro & fundamentals desk and priority support. Elite ($299) adds Jack's personal routines, 1-on-1 onboarding and everything else.

Question 8

Can I upgrade or downgrade later?

Accepted Answer

Yes. Open the enrollment bot, choose your new package, and your account updates once payment is confirmed. Your trade log and history carry over.

Question 9

Do you offer refunds?

Accepted Answer

Message Sarah through the bot with your Telegram username and order details — she handles refund requests case by case.

Question 10

How do I enroll in a paid tier?

Accepted Answer

Tap Enroll Now on any package to open our enrollment bot on Telegram, pick your tier, and pay securely by card through Stripe. Your access activates the moment payment is confirmed.

Question 11

How do I access my account?

Accepted Answer

Type /account in the bot for a one-tap signed-in link, or sign in on the site with a 6-digit code the bot sends to your Telegram — no passwords.

Question 12

What happens after I pay?

Accepted Answer

The bot confirms your payment instantly and your dashboard unlocks: the tier-gated signal feed, your personal trade log, performance stats and billing history.

Question 13

Who do I contact for help?

Accepted Answer

Use the 💬 Ask Sarah button in the bot (or /ask) for live chat with our support lead, or reach her directly at t.me/ezysarah.

Questions, answered

Routines & signals

Pricing tiers

Enrollment & your account